Courtney Vaughan

Courtney Vaughan is the operator founders call when a growing business starts to outpace its systems. She steps into founder-led, service-based companies in the $1–10M range and dismantles the chaos that comes with scaling on brute force and goodwill. Through The Charmley Group, she builds clarity where there was fog, priorities where there was noise, and an operational rhythm where there was constant fire fighting. While most teams stay stuck reacting to today’s emergencies, Courtney keeps her focus locked on the throughline from vision to execution so the business grows without burning out its leadership.

Courtney’s edge is ruthless operational clarity. She listens closely, digs into how work actually gets done, and spots the patterns that quietly drain profit, time, and attention. From there she structures a practical plan the team can execute on Monday morning, not someday. She designs the infrastructure, sharpens roles so the right people sit in the right seats, and aligns the plan with the P&L so growth is sustainable instead of expensive theater. Her work turns a founder’s big-picture thinking into concrete workflows, accountable ownership, and a company that can move in one direction at full speed.

In high pressure moments when everything feels urgent and nothing feels clear, Courtney brings calm, straight talk, and a bias toward action. She cuts through competing priorities, sets the next right moves, and keeps leadership focused on decisions that actually move the needle. Clients experience fewer dropped balls, a team that understands what matters most, and a business that finally runs on systems instead of heroics. When the stakes are real and momentum cannot stall, Courtney is the partner who turns ambition into a working machine.