Anna Sarris Bonache

Anna Sarris Bonache builds the relational capacity that keeps fast-moving organizations from tearing at the seams. Through HeartWork Consultancy, she works with mid to large employers across the UAE and wider GCC who run complex, multicultural operations in hospitality, retail, education, and government. The problems on her desk are never abstract: misfiring teams, brittle communication, culture drag, and leadership friction that shows up in performance and retention. Where most companies chase one-off offsites or slogans about “culture,” Anna zeroes in on the everyday behaviors that actually shape how people communicate, collaborate, and show up to work.

What sets Anna apart is how quickly she can see the real relational patterns behind the noise. Using targeted diagnostics, sharp interviews, and evidence-based social work frameworks, she maps out how trust, power, and communication are really working across the ecosystem, from whole workplaces to departments, teams, and cross-functional groups. Her edge is practical depth: trauma-informed practice, emotional intelligence, cultural humility, and inclusive leadership are not buzzwords in her world, they are working tools built into training programmes and human-centered development solutions. Leaders bring her in to move from surface-level “engagement” to concrete shifts in how teams speak up, give feedback, handle conflict, and support each other, and they stay because those shifts hold under pressure.

In high-stakes moments when culture issues are costing time, money, or key talent, Anna brings a calm, precise lens and a clear path forward. She designs short team-building workshops when you need a fast reset and long-term 3, 6, or 12-month engagement pathways when the mandate is transformation, not theatrics. Her style is steady, direct, and deeply human, with no jargon and no performative exercises that die the next day. Leaders who work with Anna feel a tangible difference: cleaner communication, stronger collaboration, and teams that know how to navigate tension without losing trust. When the goal is measurable, sustainable change grounded in courage, compassion, cultural humility, and connection, she is the person you want shaping the work.