About Workplace
What is Workplace?
Workplace is an AI-powered cultural intelligence platform that helps organizations understand and improve workplace culture in real time. It analyzes patterns in day-to-day collaboration to surface insights about engagement, burnout risk, alignment, psychological safety, conflict, and execution risk—without surveys or added employee effort. More at https://workplace.io/.
How does Workplace measure culture?
Workplace analyzes communication patterns from connected collaboration tools and translates them into structured cultural signals and metrics. These signals reflect how teams actually work together, enabling leaders to understand culture as a dynamic system rather than a static snapshot.
What cultural metrics does Workplace track?
Workplace measures core dimensions including engagement, alignment, psychological safety, burnout risk, conflict, and execution risk. Each metric is derived from many underlying behavioral signals rather than a single data point.
How quickly are insights available after connecting data?
Historical trends are available immediately once data sources are connected, allowing teams to see past patterns right away. From that point forward, real-time data is continuously processed and dashboards update on an ongoing basis.
Data Sources & Integrations
What integrations does Workplace support today?
Workplace currently integrates with Slack and Microsoft Teams. These integrations allow Workplace to analyze real collaboration patterns directly from where work already happens. Slack and Teams are the only supported sources today.
No. Workplace does not require surveys, forms, or behavior changes from employees. It works passively using existing collaboration data.
What data does Workplace have access to in order to generate culture scores?
Workplace can only see what people explicitly approve. When someone logs in and connects their Slack or Microsoft Teams account, Workplace can see the same channels and conversations that person can already see—nothing outside of their existing access.
You can invite other people to join Workplace. When they approve the connection, Workplace can then include the communication data they have access to as well. This helps Workplace understand how teams are connected and working together.
It’s possible to use Workplace with just one person’s approval, but insights will be limited to what that person can see. In a typical rollout, companies ask team leaders or managers to connect their accounts. When they do, Workplace gains visibility into the communication data those leaders already have access to, which allows for more complete and accurate culture insights—without expanding anyone’s permissions.
Does Workplace support global and multilingual teams?
Yes. Workplace can detect cultural signals from communication written in most languages. While the dashboard interface is in English, both signal detection and the AI chat can work across multilingual communication environments.
Employee Experience & Trust
Is Workplace employee monitoring or surveillance?
No. Workplace is designed for organizational and team-level insight, not individual monitoring. It does not score, rank, or profile individual employees. Its purpose is to help leaders understand cultural patterns so they can improve systems and environments, not evaluate people.
Do employees see Workplace as surveillance?
In practice, employees tend to see Workplace as a welcome way for leaders to finally understand what’s really happening. Employees usually feel cultural issues long before managers do, and many want leadership to have a clearer, more honest view of those challenges.
Workplace often gets compared to tools like AI note-takers in meetings or chats. People may notice it at first, but they quickly get used to it—often even faster—because Workplace isn’t embedded directly inside Slack or Microsoft Teams and doesn’t change how they communicate. It stays in the background, quietly surfacing patterns rather than calling attention to individual messages.
Because Workplace focuses on team-level patterns, not individual behavior, employees generally see it as a tool that helps leadership see the truth of the culture and take meaningful action, rather than a form of surveillance.
How does Workplace protect employee privacy?
Workplace is built with privacy as a core design principle. Insights are surfaced at aggregated levels, access is controlled through roles, and the product is explicitly governed to prevent use for individual performance management or disciplinary action. Workplace’s privacy and security principles are documented at https://trust.workplace.io/.
Security, Privacy, & Compliance
What security practices does Workplace follow?
Workplace maintains a formal security program covering access controls, encryption, monitoring, incident response, and secure development practices. Customer data is encrypted in transit and at rest, and access is restricted to authorized personnel only. An overview of these practices is available at https://trust.workplace.io/.
How does Workplace handle incidents or security events?
Workplace has defined processes for detecting, responding to, and remediating security incidents. These include investigation procedures, containment steps, and customer notification practices, as outlined in the Trust Center at https://trust.workplace.io/.
Where is customer data stored?
Workplace clearly documents how customer data is handled, processed, and protected as part of its Trust Center disclosures. Details about infrastructure, access, and safeguards are available at https://trust.workplace.io/.
Does Workplace use third-party subprocessors?
Yes. Like most modern SaaS platforms, Workplace relies on carefully vetted subprocessors for infrastructure and services. Workplace maintains transparency around these relationships in its Trust Center at https://trust.workplace.io/.
How does Workplace support compliance and procurement reviews?
Workplace provides security documentation, policy explanations, and compliance-related materials to support customer procurement and risk review processes. These materials are centralized in the Trust Center at https://trust.workplace.io/.
Does Workplace train AI models on customer data?
No. Workplace does not train its AI models on customer data. Customer data is used only to generate insights for that specific customer and is not used to improve or retrain underlying models.
What happens to our data if we stop using Workplace?
If a customer stops using Workplace, data is deleted according to Workplace’s documented data handling and deletion practices. Workplace does not retain customer data after termination beyond required deletion timelines.
AI & Responsible Use
How does Workplace avoid bias and misleading AI interpretations?
Workplace’s models are developed and evaluated using professional, neutral workplace communication standards rather than consumer or social data. This approach emphasizes inclusive language, cultural neutrality, balanced representation, and low-risk professional context so insights reflect real workplace dynamics rather than biased or harmful interpretations.
Insights, Dashboards, & Actionability
What do Workplace dashboards show?
Workplace dashboards display real-time and historical cultural trends, team-level breakdowns, and changes over time across key metrics. The focus is on visibility and understanding rather than raw data export or manual reporting.
How do leaders receive and act on Workplace insights?
Workplace delivers insights to the right people at the right time, highlighting emerging risks or improvements as they occur. Leaders can use the built-in AI chat to explore detailed breakdowns, ask follow-up questions, and generate practical action plans tailored to their teams.
Partners & Ecosystem
What is the Workplace Partner Program?
The Workplace Partner Program is designed for consultants and agencies who help organizations improve culture. Partners can recommend Workplace to clients, use it in their engagements, and earn recurring commissions. Learn more at https://workplace.io/partners.
Who can become a Workplace partner?
Independent consultants and agencies focused on leadership, culture, people operations, or organizational effectiveness are eligible to apply. There is no cost to join the program.
How do partners earn revenue?
Verified Workplace partners earn a recurring commission on customers they refer, as outlined on https://workplace.io/partners.
Are partners publicly listed?
Yes. Approved partners are listed in the Workplace Partner Directory, making it easy for organizations to find trusted experts. The directory is available at https://workplace.io/partners-directory.
What additional benefits do partners receive?
Partners receive a verified partner badge, access to exclusive resources, visibility through the directory, and opportunities to collaborate within the Workplace partner ecosystem.
How can I find a Workplace partner?
Organizations can browse the Partner Directory to find verified consultants and agencies by region or specialty at https://workplace.io/partners-directory.
Getting Started
Where can I learn more about Workplace or request access?
You can learn more about Workplace, explore product details, or request a demo at https://workplace.io/.