Justin Westbrooks
Published January 9, 2026
Walk into your next exec meeting and listen carefully.
You will hear how many launches you shipped. How many initiatives you kicked off. How many OKRs you set for the quarter.
You probably will not hear a single sentence about whether your people can carry all of it without breaking something important.
That gap is where your real execution risk lives.
Your problem is not that projects move too slowly. Your problem is that project velocity has quietly outrun human capacity. You are running your company like an overclocked machine and pretending the hardware will hold.
It will not.
You Are Not Under Optimized, You Are Overclocked
Most CEOs and CPOs see the same pattern.
Every quarter the list of must win projects gets longer. New bets. New markets. New product pushes. No one wants to be the one who says stop, so nothing comes off the list.
On paper it looks ambitious. In reality it is a slow grind into chaos.
Here is what actually happens when project velocity outruns human capacity.
People start working across too many concurrent streams. Their day turns into a fragmented mess of standups, status checks, and Slack pings. Deep work time gets carved into confetti.
There is hard science behind what you are seeing. Under sustained workload and time pressure, people compensate for a while by pushing harder. Then the brain hits a limit. It narrows focus, leans on shortcuts, and performance quality drops even though effort stays high. Gerald Hockey’s work on mental workload showed that under heavy demand, attention tunnels, error rates rise, and long term thinking falls off a cliff (Hockey, 1997).
Your people look busy. They care. They are trying.
Yet you see more rework. More quick fixes that create future problems. More decisions that need to be revisited. More projects that cross the finish line only to quietly reopen because something fundamental got skipped.
You are not getting more speed. You are getting more spin.
Here is the harsh truth no one wants to say out loud in the boardroom. You are not under optimized. You are overclocked. And an overclocked system does not win. It fails at random and usually at the worst possible moment.
When Everything Moves, Nothing Advances
Senior leaders love big portfolios. It feels safe. If you push ten bets into motion, something has to land, right?
That is not how human focus works.
Psychologists call it goal shielding. When people can concentrate on a small number of goals, they naturally protect those goals from interference. Progress compounds. When you overload them with competing goals, the shield breaks. Energy gets sprayed across too many targets, and nothing moves with real force. Research showed that competing goals directly undermine commitment and follow through on each individual goal (Shah, Friedman, Kruglanski, 2002).
Look at your own roadmap with that lens.
How many top priorities does each team carry right now? Not the slide you share with the board. The real list that lives in people’s calendars and project trackers.
If a product team is carrying six critical initiatives, you do not have a focused strategy. You have a wish list taped onto limited brains.
Inside Workplace’s data across organizations, this overload shows up in language long before it shows up in missed revenue. Ownership words like I will and my team will fade. Hedging phrases creep in. Should be fine. We will do our best. Corrective language like just circling back and to clarify spikes as teams try to untangle rushed decisions and fuzzy handoffs.
That is not a communication style problem. It is the sound of belief leaking out of the system.
When people stop trusting that leaders will protect focus, they stop fully committing to any single priority. They hedge their energy because they know the target will probably move.
Once that belief cracks, execution risk stops being a workflow question and becomes a confidence question.
Which is why the next move cannot be more motivation. It has to be something much colder and more concrete.
Capacity Is Not A Vibe, It Is A Hard Limit
Here is the uncomfortable sentence.
Your company treats human capacity like a mood instead of a measured constraint.
You track revenue, pipeline, NPS, deployment frequency. You debate them to the decimal. Yet when it comes to how much work the system can actually carry, you rely on vibes and heroics.
"The team feels stretched, but they will rally."
"They pulled off the last push. They can pull off this one too."
This is not leadership. It is gambling with other people’s nervous systems.
High performing engineering teams already learned this lesson. The DORA studies on software delivery found that elite teams ship more often and fail less. Speed and stability move together when you respect the limits of the system and design around them (DORA Research).
The rest of the organization is not magically different. Marketing, sales, operations, product, HR, finance. Every function has a limit on how many real projects it can move at once without quality and trust dropping.
If you never name that limit, here is what happens.
Your best people become shock absorbers. The same names show up on every important thread. They show up because they care and because they are capable. You reward them for saving bad plans. You accidentally teach the whole company that the way to win is to hide the real cost of work.
By the time burnout shows up in engagement data, the damage is already done. People are still performing, but they are doing it by quietly cashing out their health, their creativity, and their trust in leadership.
This is where CPOs and CEOs need to stop talking about wellness and start talking like operators.
Capacity is not a soft topic. It is a design variable in your operating model, just like cash and headcount.
So the only useful question is this.
Will you keep pretending there is always room for one more or will you install a real governor on project velocity?
How To Install A Capacity Governor Before Something Breaks
Here is the good news. You do not need another transformation program. You need a handful of hard rules that change how work enters and moves through your system.
1. Put All The Work On One Page
Start with brutal visibility.
For each org, list every active cross functional initiative. Not ideas. Not someday projects. Anything that currently consumes meetings, coordination, or real time.
Put it on a single page. Add the directly responsible owner, the target date, and the teams involved.
Most executive teams have never seen this picture. That is why they keep saying yes.
2. Set Hard Limits On Concurrent Bets
Once you see the load, set a simple rule.
Each team gets a maximum number of major initiatives at one time. Three or four. You decide the number, but you do not bend it.
When something new starts, something else stops, pauses, or moves out. Not theoretically. In writing. Named in the same meeting where the new work is approved.
This is the only way to bring goal shielding back on your side. Fewer live goals. More real progress.
3. Attach Capacity To Every Date
Any time a senior leader sets a delivery date, they have to answer three questions on the spot.
What work comes off this team’s plate?
Who absorbs the impact across functions?
When does recovery happen if this is a sprint?
If those answers are fuzzy, the date is fake. You are writing checks against human capacity with no intention of funding them.
Stop doing that.
4. Watch The Language For Early Cracks
Your people are already telling you when velocity has outrun capacity. They just are not filling out a form about it.
It shows up in your communication tools:
After hours messages rising.
Replies getting shorter.
Appreciation language drying up.
Hedging phrases like "should be fine" appearing where clean commitments used to live.
Workplace reads those patterns and turns them into early warning signals for burnout and execution risk. It tracks shifts in tone, ownership language, and rework loops across Slack, Teams, and other tools so leaders can see exactly where the system is running hot long before people quit or targets slide.
CPOs who use this data stop arguing about whether teams are tired or resilient. They show evidence that project velocity has blown past human capacity and force a different conversation.
5. Raise The Status Of Leaders Who Protect Capacity
Culture follows status.
If the heroes in your stories are the ones who carry the extra work, answer every ping, and pull three late nights to hit a pointless date, everyone will copy that pattern.
Start lifting up different examples.
The VP who refused a shiny new initiative because their teams were already at max load and they would not trade quality for optics.
The director who cut scope aggressively, shipped something smaller, and still hit the outcome without breaking their people.
The manager who says no clearly, backs it with data, and gets support from the C suite instead of a punishment.
When you treat these moves as elite leadership, people get the message. Capacity is not a personal weakness. It is a strategic constraint you are smart enough to respect.
The Real Test For CEOs And CPOs
Here is your test.
Pull up the last thirty days of executive approvals and announcements.
Count how many projects you started. Then count how many you ended.
Now look at your communication data. How often does we will try appear where we will deliver used to be? How much are corrective messages and late night threads creeping up in the very teams you say are critical to your future?
If those lines do not match, project velocity has already outrun human capacity in your company.
You can keep ignoring that and hope your best people keep absorbing the blow.
Or you can treat capacity with the same seriousness you bring to cash, runway, and strategy.
The companies that win the next decade will not be the ones that brag about how much they have in flight. They will be the ones whose people can say a simple sentence without hedging.
“When we commit, we finish. And we do it without breaking ourselves.”
That is what real speed looks like.
If you are a CEO or CPO, your job is to build the system where that sentence is actually true.
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