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When Leaders Agree Out Loud and Disagree in Private

When Leaders Agree Out Loud and Disagree in Private

Justin Westbrooks

Published December 19, 2025

Watch an executive offsite for ten minutes and you can almost script it.

Big strategy deck. Strong opinions. A little friction. Then someone says the magic words.

“Sounds like we’re aligned.”

Everybody nods. Someone snaps a photo of the whiteboard. The team walks out looking united.

Then Monday hits.

Sales hears one version of the priority. Product hears another. Finance quietly tightens a budget that was supposedly untouchable. One executive tells their org “this is everything” while another calls it “important, but not at the expense of our real focus.”

On paper the company is aligned. In reality you now have three different strategies with the same name.

That gap between what leaders say together and what they do alone is where alignment goes to die.

The Polite Lie That Wrecks Real Alignment

Let’s start with the phrase that should scare every CEO.

“We had a healthy debate, now we’re all on board.”

Sometimes that sentence is true. Often it is code for something else.

It means people argued until the clock ran out. Nobody wanted to look difficult. The group settled on a slide they could tolerate. Then each leader walked away planning to “interpret” the decision inside their own world.

Out loud you have unity. In private you have unresolved disagreement that will leak into every roadmap and headcount plan.

Research on executive teams backs this up. Studies of top teams show that real performance comes when leaders tackle task conflict head on and actually resolve it into clear decisions that everyone lives with in practice, not just in the room. When conflict stays half finished, it erodes strategic consensus and execution quality over time (Kellermanns & Floyd, 2005).

Here is the ugly truth.

The biggest alignment problem in most companies isn’t that employees disagree with leadership. It is that leaders disagree with each other, know it, and still perform agreement in public.

People are not blind. They watch who actually gets headcount. They see which projects move fast and which ones stall in “clarification” loops. They hear different instructions from different executives about what really matters.

When your words and your system don’t match, your people stop betting on the mission. They start betting on the politics.

How Private Disagreement Shows Up As Daily Chaos

You don’t see executive misalignment on a slide. You feel it in the work.

Here is what happens inside the company once leaders start agreeing out loud while disagreeing in private.

1. Strategy Fractures Into Local Versions

The same “north star” gets translated three different ways.

Marketing treats the new product as the whole game. Sales tells the field team to protect legacy revenue at all costs. Operations quietly optimizes for efficiency because they know their leader is being pressured on margin.

Everyone is rowing hard. They are just rowing in slightly different directions.

Inside your tools you see the fingerprints of this split. Different teams talk about the same initiative with different outcomes and timelines. Language fragments. Priorities multiply. Your Cultural Intelligence data starts to show rising corrective phrases and decision reopen rates, because nobody is quite sure what was actually decided anymore.

2. Decisions Never Really Close

On the surface, calls get made.

Underneath, they keep getting reopened in side conversations, private Slack threads, and “quick follow ups.”

You see projects that get rebranded instead of shut down. A direction that was “settled” in Q1 quietly gets walked back in Q2 because one executive never really agreed and kept working the angles.

This isn’t healthy agility. It is hidden conflict that never got burned off in the right room. Your teams experience it as whiplash. They build something, then rebuild it. They plan for one set of tradeoffs, then discover a second set that lives in a different leader’s head.

3. People Learn That Speaking Up Is Pointless

Employees are not dumb. They read the room faster than any consultant ever will.

When they watch senior leaders smile in public and sabotage in private, they learn a simple rule. Conflict in the room is risky. The real game happens later in hallways and backchannels.

So they adapt.

They stop raising concerns early. They stop naming real risks where it matters. They let obviously bad ideas roll forward because they know the decision will probably be rewritten two weeks later anyway.

Researchers call this self censorship. People carry unspoken beliefs like “speaking up will hurt my career” or “leaders don’t really want to hear pushback” and edit themselves accordingly. That pattern has been tied to slower problem detection and bigger failures across industries (Detert & Edmondson, 2011).

When your executives model fake unity, those beliefs harden. Why risk telling the truth if the people in charge will not even be honest with each other.

That is how you end up with watermelon reports. Green on the outside. Red on the inside. Everything looks fine until one day it isn’t.

Alignment Is Not Agreement. It’s Promise Integrity

Here is the mental error a lot of leaders make.

They think alignment means everyone agrees on everything.

So they chase more consensus meetings. More wordsmithing on goals. More workshops about “shared purpose.”

They don’t need more slogans. They need more courage.

Alignment isn’t about getting every executive to love the same plan. Alignment is about building a company where people believe that when leaders say something matters, the system will act like it does and keep acting that way long enough for them to win.

That belief is built in three moves.

1. Say What Matters

Be specific. Not “innovation” or “customer centricity.” Clear, ranked priorities with named outcomes and timeframes.

2. Choose What Gets Done

Make visible tradeoffs. If this is the direction, here is what we are not doing. If this is the bet, here is what gets less funding.

3. Protect That Choice When Pressure Hits

This is where most executive teams fail.

They agree on a list. Then the next quarter brings a shiny opportunity or a new fear. Instead of defending the original choice, they quietly add more. Or they back away from unpopular parts in their own org while telling the CEO they are “fully aligned.”

Every time that happens, your people notice. They stop trusting that focus is real. They start treating priorities as suggestions.

Once that belief is gone, no mission statement will save you.

The CPO’s Real Job: Make Misalignment Impossible To Ignore

If you are a Chief People Officer, here is the uncomfortable truth.

Your job isn’t to host another offsite about collaboration. Your job is to drag misalignment out of the shadows and drop it on the CEO’s desk in a form they cannot wave away.

That starts with measurement.

1. Track Where Decisions Come Back From The Dead

Pick your top ten strategic calls from the last two quarters.

For each one, count how many times it has been reopened, re clarified, renamed, or quietly altered after it was “final.” Your tools already show this. Rising decision reopen rates are a clear signal that agreement in the room isn’t agreement in reality.

Put that number next to revenue and customer churn on the exec agenda. Call it what it is. A drag on execution that leadership created.

2. Compare The Story In Slides To The Story In Slack

Look at how different teams talk about the same priority in written communication.

Do product, sales, and operations even use the same words for success. Are timelines and outcomes aligned or are there three quiet versions of the truth.

Platforms like Workplace already show this kind of language drift. You can see when ownership language drops from “I will ship this by May” to “we will try to get something out” and when priority language splinters across functions.

Bring screenshots. Nothing hits harder than seeing three orgs describe the same “critical” initiative in completely different ways.

3. Expose Shadow Strategies

Ask each executive to list the top five initiatives they are personally championing right now with real dollars and people behind them.

Then put all those lists side by side.

Any project that is funded and staffed that does not show up in the official company priorities is a shadow strategy. It is physical proof that someone nodded in the room then went home and ran their own game.

Your job isn’t to shame people. Your job is to make sure the team sees the full picture at once. Once they see the bloat and contradiction, hard choices become unavoidable.

Teach Leaders To Fight In Public And Align In Behavior

Here’s the twist.

You don’t fix this by asking leaders to hide their disagreement better. You fix it by teaching them to handle disagreement in a way that strengthens alignment instead of quietly shredding it.

1. Normalize Visible Tension

Use all hands meetings to show that conflict exists and gets resolved.

“Finance argued that we needed to cut this program. Product fought to keep it. Here is the tension. Here is the call we made. Here is what each of us is personally changing to back it.”

When employees see that level of honesty, they stop reading every sharp conversation as a sign of collapse. They start believing the system can handle truth.

2. Set A Rule For Reopening Big Decisions

For your most important calls, install a simple standard.

If you want to reopen a decision that we declared final, you do it in the same forum where it was made. No side deals. No quiet reversals.

That one rule forces executives to bring their real concerns into the light instead of playing political games on the side.

3. Make Every Leader Answer For Their Own Behavior

Once a quarter, run a brutally simple exercise on your top three priorities.

Ask each executive to answer two questions in front of their peers.

“Where did my actions clearly support this priority.”

“Where did my actions contradict it.”

No excuses. No spin. Just reality.

When a leader admits “I said this product was top of the list, then I cut two key hires from that team to protect my own function” it changes the tone in the room. Alignment stops being a word. It becomes a mirror.

The Question Every CEO Should Lose Sleep Over

In the end this comes down to one hard question.

Do your people believe that when your leadership team says you are aligned, your behavior will actually match that story.

If the answer is no, you don’t have an engagement problem. You don’t have a change management problem. You have a leadership credibility problem.

The good news is that you can fix it faster than you think.

Stop chasing prettier consensus. Start chasing promise integrity.

Let your executive team argue hard in the room. Use data to spot where decisions keep slipping. Kill the shadow strategies. Model visible tension followed by visible commitment.

When leaders stop agreeing out loud and disagreeing in private, something powerful happens. Employees stop guessing. They stop hedging. They stop whispering that “it will probably change anyway.”

They start believing that the company means what it says.

That belief is alignment. Everything else is a costume.

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AI-Powered Cultural Intelligence

Start Measuring
Your Culture

Culture is now measurable, trackable, and improvable. At Workplace, we're helping leaders approach culture with the same rigor they bring to strategy, finance, or operations.

© 2025 Workplace, Inc.

workplace

AI-Powered Cultural Intelligence

Start Measuring
Your Culture

Culture is now measurable, trackable, and improvable. At Workplace, we're helping leaders approach culture with the same rigor they bring to strategy, finance, or operations.

© 2025 Workplace, Inc.

workplace

AI-Powered Cultural Intelligence

Start Measuring
Your Culture

Culture is now measurable, trackable, and improvable. At Workplace, we're helping leaders approach culture with the same rigor they bring to strategy, finance, or operations.

© 2025 Workplace, Inc.

workplace