
Justin Westbrooks
Published March 20, 2026
Most alignment failures get blamed on unclear strategy or poor communication. The real culprit is often sitting in the leadership team itself, where executives route decisions, resources, and visibility toward their own wins instead of shared outcomes.
That's a structural problem. And it's one that no OKR framework, all-hands meeting, or culture deck will fix on its own.
How Credit Competition Rewires the Signals Teams Follow
Here's the thing about organizational behavior: people don't do what leaders say. They do what leaders do.
When a Chief Revenue Officer and a Chief Product Officer are quietly fighting over who gets named in the board deck, their teams feel it. Priorities get routed around collaboration instead of through it. Information gets hoarded. Cross-functional meetings become performances where everyone protects their lane.
Teams calibrate their behavior to what gets rewarded at the top. If credit flows to whoever claims ownership loudest, individual teams will claim ownership loudest. The whole organization learns to optimize for visibility over value.
Research by Gary Pisano published in Harvard Business Review found that collaborative cultures require leaders to actively suppress self-promotion instincts, and that without structural accountability, individual credit-seeking consistently undermines collective performance goals. That's not a soft cultural observation. That's a hard operational finding.
The misalignment you're seeing in execution gaps, duplicated effort, and eroded cross-functional trust often traces back to this single dynamic playing out in your senior team.
The Structural Conditions That Make Credit Hoarding Rational
Before you write this off as a personality problem, look at the incentive architecture you've built.
Most executive compensation and performance review systems are designed around individual business unit outcomes. The CFO owns the numbers. The CMO owns pipeline. The CPO owns product velocity. When the scorecard is siloed, the behavior will be siloed. Executives aren't being petty. They're being rational.
Research on organizational networks published in MIT Sloan Management Review shows that leaders who broker information and claim ownership of outcomes across team boundaries accumulate influence at the direct expense of cross-functional trust and coordination. The person who controls the narrative about a win gains political capital. That capital compounds. So the incentive to grab credit isn't just ego. It's career strategy.
When your incentive architecture rewards individual ownership and punishes shared ambiguity, credit competition becomes the rational play. You've designed a system that produces exactly the misalignment you're trying to solve.
The diagnostic question for CHROs and CPOs is this: can any single leader in your organization look good while a cross-functional initiative fails? If the answer is yes, you've found your structural hole.
What CHROs Can Do to Make Shared Wins the Default
This is where most HR leaders reach for a workshop on psychological safety or a team offsite. Those aren't wrong. They're just insufficient on their own. You need structural interventions, not just cultural ones.
1. Audit how wins get narrated publicly
Pull the last 6 board updates, all-hands decks, and press releases. Count how often outcomes are attributed to a single leader versus a cross-functional team. The language your organization uses to celebrate success is a direct signal about what behavior gets reinforced. If your CEO consistently names one executive when a shared initiative lands, every other executive in the room is learning what the game is.
Rewrite the narrative template. Make shared attribution the default format for any significant outcome. This sounds small. It compounds fast.
2. Build shared metrics into executive scorecards
At least 20 to 30 percent of each senior leader's performance evaluation should be tied to outcomes that require genuine cross-functional contribution. Not outcomes that happen to touch other teams. Outcomes that literally cannot succeed without active collaboration.
When executives are measured on shared results, claiming sole credit becomes counterproductive. The incentive architecture shifts. Collaboration stops being a value and starts being a calculation.
3. Create a credit-competition diagnostic for your leadership team
Run a structured listening exercise, either through confidential interviews or a facilitated session, specifically designed to surface where credit competition is creating friction. Ask middle managers where cross-functional projects stall. Ask them which executive relationships are the hardest to work across. Ask where information stops flowing.
Middle managers see this more clearly than anyone. They're the ones absorbing the cost of leadership team dysfunction every single day. They'll tell you exactly where the fault lines are, if you ask the right questions and make it safe to answer honestly.
4. Make the cost of credit hoarding visible to the leaders doing it
Most executives who compete for credit don't think of themselves as doing that. They think they're advocating for their team, protecting their mandate, or making sure their function gets recognized. The framing is always benign from the inside.
Your job as a CHRO or CPO is to hold up a mirror. When a specific initiative stalls because two leaders couldn't agree on ownership, name it. Trace the execution gap back to the leadership dynamic. Make the connection concrete and documented, not abstract and conversational.
Leaders respond to data. Show them the cost in real terms: delayed timelines, duplicated headcount, talent exits from teams caught in the crossfire.
The Alignment Work Starts at the Top
You can invest heavily in goal-setting frameworks, communication rituals, and team health surveys. All of that matters. But if your senior leadership team is running a competition for credit underneath those efforts, the organization will feel the contradiction and act accordingly.
Alignment isn't a program you roll out. It's a behavior your leaders model, or don't. The CHRO's job is to design the conditions that make modeling it the path of least resistance.
Start with the incentive architecture. Then fix the narrative. The culture will follow.





